Complaints
DRAFT – for legal review. This page is a starting template, not legal advice. Have a solicitor review it before launch.
- Tell us. Use the contact form with your booking reference.
- We acknowledge within 1 working day and aim to resolve within 10 working days.
- We investigate with the mechanic and may arrange an inspection.
- If you're still unhappy, you can escalate to [an approved ADR scheme – TO CHOOSE, e.g. The Motor Ombudsman].