Our workmanship promise

Every job booked through MyLocalMechanic comes with a 12-month guarantee on parts and labour.

Who stands behind it

The mechanic who did your job provides the guarantee, and agrees to it when they join. If something goes wrong, we contact them for you and arrange for it to be put right. If they can't or won't, we'll help find another mechanic from our network to fix it.

What's covered

• Parts supplied and fitted by your mechanic that fail because of a defect
• Faults caused by how the work was carried out
• 12 months from the date the job was completed

What isn't covered

• Normal wear and tear, such as brake pads wearing down with use
• Damage from accidents, misuse, or later work by someone else
• Parts supplied by the customer
• Problems with other parts of the car that weren't part of the job

How to claim

1. Contact us with your booking reference and a description of the problem.
2. Don't have the car repaired elsewhere before speaking to us, or we may not be able to cover it.
3. We'll arrange an inspection and, where the claim is covered, the fix.