On the day
What happens when your mechanic arrives.
Where can the work be done?
Mobile mechanics can work on a driveway, outside your home or at your workplace, as long as it's safe, legal and reasonably level. Let us know about parking restrictions in your booking notes. A few bigger jobs need a workshop; we'll tell you before you book.
Do I need to be there?
You need to be there at the start to hand over the keys, and at the end so the mechanic can show you what they did. You don't need to wait with the car while they work.
My mechanic is running late
Your mechanic will call ahead if they're delayed. If you haven't heard anything within 30 minutes of the end of your window, contact us and we'll chase it for you.